Privacy Policy

Last Updated: January 2025

Potomac Family & Sports Chiropractic Center, Inc. ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or communicate with us.

Information We Collect

We may collect the following types of information when you interact with our practice:

• Personal Information: Name, email address, phone number, mailing address, and date of birth that you voluntarily provide when filling out forms on our website or contacting our office.
• Health Information: Medical history, symptoms, treatment preferences, and other health-related information you provide to us for the purpose of receiving chiropractic care.
• Payment Information: Credit card numbers, billing address, and other payment details necessary to process transactions.
• Communication Data: Records of your communications with us, including emails, phone calls, and text messages.

How We Use Your Information

We use the information we collect for the following purposes:

• To schedule and manage your appointments
• To provide chiropractic care and related services
• To communicate with you about your care, including appointment reminders and follow-up instructions
• To process payments and billing
• To send you health tips, promotional offers, and practice updates (with your consent)
• To improve our website and services
• To comply with legal and regulatory requirements

SMS/Text Messaging Opt-In and Communications

When you opt-in to receive text messages from us, you may receive messages related to:

• Appointment reminders and confirmations
• Follow-up care instructions
• Promotional offers and special discounts
• Health tips and wellness information
• Practice updates and announcements

Message Frequency: Message frequency varies based on your interactions with our practice. You may receive multiple messages per month depending on your appointment schedule and communication preferences.

Opt-Out: You can opt-out of receiving text messages at any time by replying STOP to any message. After opting out, you will receive a confirmation message and will no longer receive text messages from us unless you opt-in again.

Help: For assistance, reply HELP to any message or contact us at (703) 854-9818 or [email protected].

Message and Data Rates: Message and data rates may apply depending on your mobile carrier and plan. Please contact your carrier for details about your specific plan.

Mobile Information Sharing Statement

Your mobile information is used solely for the purposes outlined in this Privacy Policy and will not be shared with outside parties except as required to provide our services or as required by law. This includes:

• Service providers who assist us in sending text messages (who are contractually obligated to protect your information)
• Legal authorities when required by law, court order, or government regulation
• Emergency situations where disclosure is necessary to protect the health or safety of an individual

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help us:

• Remember your preferences and settings
• Understand how you use our website
• Improve our website functionality
• Deliver relevant content and advertisements

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure socket layer (SSL) encryption for data transmission
• Secure storage of electronic records
• Limited access to personal information by authorized personnel only
• Regular security assessments and updates

While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

Your Rights

You have certain rights regarding your personal information:

• Access: You may request access to the personal information we hold about you.
• Correction: You may request that we correct any inaccurate or incomplete information.
• Deletion: You may request that we delete your personal information, subject to certain legal exceptions.
• Opt-Out: You may opt-out of receiving marketing communications from us at any time by replying STOP to text messages, clicking the unsubscribe link in emails, or contacting us directly.

To exercise any of these rights, please contact us using the information provided below.

Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Potomac Family & Sports Chiropractic Center, Inc.
20116 Ashbrook Place Ste 140
Ashburn, VA 20147

Phone: (703) 854-9818
Email: [email protected]

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the "Last Updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Your continued use of our website and services after any changes to this Privacy Policy constitutes your acceptance of the updated policy.